Política de envio

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time to time, there may be a stock discrepancy, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await the restocking of the back-ordered item or if you would prefer for us to process a refund.

Processing Time: Orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Rates and Delivery Estimates: Shipping costs are calculated at checkout based on your location and the shipping method selected. Delivery times may vary depending on your location:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day (available for select locations)

Please note that delivery estimates do not include processing time.

Shipping Restrictions: We currently ship to the United States and Canada. For international shipping inquiries, please contact us at admin@ko-powernutrition.com. Certain products may have restrictions based on local regulations or carrier limitations.

Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the status of your delivery.

Damaged or Lost Items: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at admin@ko-powernutrition.com. We will work with the carrier to resolve the issue and arrange a replacement or refund as necessary.

Returns and Exchanges: Refer to our Return Policy for detailed information about returning or exchanging products.

Additional Information:

  • Knockout Power Nutrition is not responsible for delays caused by the carrier or customs processes.

  • Please ensure your shipping address is accurate at checkout. We cannot reroute packages once they are shipped.

If you have any further questions about our shipping policy, please contact us at admin@ko-powernutrition.com.

 

EUROPEAN SHIPPING POLICY

Last Updated: May 2026

At Knockout Power Nutrition, we are proud to fuel athletes and wellness enthusiasts across Europe. Because our premium supplements are manufactured and fulfilled from our state-of-the-art facility in the United States, please review our specific shipping guidelines for European destinations below.

1. Shipping Destinations

We currently ship to most countries within the European Union (EU), the United Kingdom (UK), and non-EU European territories.

Please Note: Due to strict local customs regulations on dietary supplements, we occasionally have to restrict shipping to specific countries. If your country is not available at checkout, please contact our support team.

2. Shipping Rates & Delivery Estimates

All European orders are dispatched from our US fulfillment hub. Shipping rates are calculated in real-time at checkout based on the weight of your order and your exact destination.

  • Standard International Shipping: 7 to 15 business days

  • Express International Shipping: 3 to 7 business days

Note: Delivery windows are estimates and do not include potential customs clearance delays, which are outside of our control.

3. Duties, Taxes, and VAT 

Because your order is shipped from outside the European Union/United Kingdom, your shipment may be subject to import duties, Value Added Tax (VAT), and customs clearance fees administered by your country’s customs authority.

  • Customer Responsibility: All import duties, VAT, and brokerage fees are the sole responsibility of the recipient. These fees are not included in the product price or shipping costs paid at checkout.

  • Payment of Fees: The courier (e.g., DHL, FedEx, or your local postal service) will contact you directly via email or SMS with instructions on how to pay these fees before your package can be delivered.

  • Refused Shipments: If you refuse a shipment due to unexpected import fees, the package will be returned to us or destroyed by customs. In these cases, original shipping fees are non-refundable, and any return freight charges will be deducted from your refund.

4. Compliance with Local Supplement Regulations

European countries have strict and varying regulations regarding dietary ingredients, vitamin dosages, and performance supplements.

  • Before placing your order, it is your responsibility to ensure that the ingredients in our products (such as Power Boost or Atomic Energy) are fully legal for import into your specific country.

  • Knockout Power Nutrition is not responsible for packages that are seized, destroyed, or held by your local customs office due to ingredient restrictions.

5. Order Tracking

Once your order is processed and leaves our US warehouse, you will receive a shipping confirmation email containing a tracking link. Please allow 24–48 hours for the tracking information to update as it travels through international sorting facilities.

6. Lost or Damaged Shipments

If your order arrives damaged during its international transit, or if it has been marked as delivered but you have not received it, please contact us within 7 days of the delivery date at admin@ko-powernutrition.com so we can open an investigation with the carrier.

EU Shipping Timeframes

  • European Union: 7–14 business days

  • Please note: International orders may be subject to customs duties, import VAT, and clearance fees administered by your local customs authority. All such fees are the sole responsibility of the customer and are not included at checkout.